Vacation to Steamboat Springs, Guest Surveys


by Property Name >> by Location >> Specials & Packages >> Lodging Map >> Lodging Policies >> Past Guest Survey >>


Past Guest Comment Card Thank you for the privilege of hosting your vacation in Steamboat Springs, Colorado. It is our sincere hope that our accommodations, amenities, and levels of guest service were beyond your expectations. We would appreciate your assistance in evaluating your vacation experience with Steamboat Resorts so that we may better serve you in the future. Please check "1" if we exceeded your expectations, check "2" if we met your expectations, check "3" if we fell below your expectations. Your additional comments, suggestions, and answers to other questions would also be helpful and appreciated. I welcome your comments and any suggestions for improvements. Thank you for staying with us. Cordially, Robert E. Milne President Steamboat Resorts Management, Inc.

Property Information

Which Steamboat Resorts property did you visit?

Is this your first visit to this property?		Yes

If no, how many previous visits?

Have you stayed at other Steamboat Resorts properties?		Yes

If yes, which property(s)?		The Antlers Canyon Creek Christie Club Cimarron Dulany EagleRidge Lodge EagleRidge Townhomes Inn at Steamboat Kutuk La Casa The Lodge Ptarmigan House Timber Run Ski Inn Stonewood Trailhead Lodge Waterford Waterstone The West Yampa View

How did you hear about Steamboat Resorts?

How did you decide on this Steamboat Resorts property?


Room Reservations

	Expectations
	Exceeded	Met	Fell Below
Promptness and Efficiency	1	2	3
Friendly and Informative	1	2	3
Accuracy of Reservation	1	2	3

Comments

Reception and Service

	Expectations
	Exceeded	Met	Fell Below
Management	1	2	3
Front Desk Staff	1	2	3
Bell Staff	1	2	3
Concierge	1	2	3
Message and Wake-up Calls	1	2	3
Housekeeping Staff	1	2	3
Maintenance Staff	1	2	3

Comments

Guest Rooms

	Expectations
	Exceeded	Met	Fell Below
Cleanliness upon check-in	1	2	3
Servicing during stay	1	2	3
Proper working order of fixtures and appliances	1	2	3
Kitchen utensils & dinnerware	1	2	3
Adequately supplied linens and guest supplies	1	2	3
Quality of furnishings, decor and lighting	1	2	3

Comments

Room Rates

	Expectations
	Exceeded	Met	Fell Below
Overall Value for Price Paid	1	2	3

Comments

Amenities: Pool, Spa, Sauna, Hot Tub

	Expectations
	Exceeded	Met	Fell Below
Cleanliness	1	2	3
Hours of Operation	1	2	3

Comments

Steamboat Resorts Shuttle Service

	Expectations
	Exceeded	Met	Fell Below
Timeliness	1	2	3
Friendliness of driver	1	2	3
Convenience of service	1	2	3
Cleanliness of shuttle bus	1	2	3

Comments

Ski Rental

Terry Sports SportStalker Other
	Expectations
	Exceeded	Met	Fell Below
Equipment	1	2	3
Ski Storage	1	2	3
Friendly & Courteous Service	1	2	3
Prompt Service	1	2	3
Value for Price Paid	1	2	3

Comments

Steamboat Resorts

If there are any members of our staff who provided outstanding service, we welcome the opportunity to commend them on your behalf

How can we improve our services? Are there other services or amenities that would have made your stay with us more enjoyable?

Would you recommend this Steamboat Resorts property to others?

When visiting Steamboat Springs again, what is the likelihood that you would return to the same Steamboat Resorts property?

Guest Information

Room #

Name

Email Address:

Dates of stay:

From To

Please send me more information on:

  Ski Groups
  Reunions/Weddings
  Conferences/Retreats
  Golf Groups
  Summer Long Term Programs

Steamboat
& You

Twitter

Facebook

Flickr

YouTube

eDeals
Newsletter

Other Vacation Planning Sites The Charter at Beaver Creek \| Montaneros in Vail \| Lion Square Lodge \| Breckenridge Lodging
Steamboat Resorts 1847 Ski Time Square Dr Steamboat Springs, CO 80487 (970) 879-8000 info@steamboatresorts.com