Steamboat Resorts in Steamboat Springs Colorado - Steamboat Resorts Past Guest Comment Card


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Past Guest Comment Card Thank you for the privilege of hosting your vacation in Steamboat Springs, Colorado. It is our sincere hope that our accommodations, amenities, and levels of guest service were beyond your expectations. We would appreciate your assistance in evaluating your vacation experience with Steamboat Resorts so that we may better serve you in the future. Please check "1" if we exceeded your expectations, check "2" if we met your expectations, check "3" if we fell below your expectations. Your additional comments, suggestions, and answers to other questions would also be helpful and appreciated. I welcome your comments and any suggestions for improvements. Thank you for staying with us. Cordially, Robert E. Milne President Steamboat Resorts Management, Inc.

Property Information

Which Steamboat Resorts property did you visit?

Is this your first visit to this property?		Yes

If no, how many previous visits?

Have you stayed at other Steamboat Resorts properties?		Yes

If yes, which property(s)?		The Antlers Canyon Creek Christie Club Cimarron Dulany EagleRidge Lodge EagleRidge Townhomes Inn at Steamboat Kutuk La Casa The Lodge Ptarmigan House Timber Run Ski Inn Stonewood Waterford Waterstone The West Yampa View

How did you hear about Steamboat Resorts?

How did you decide on this Steamboat Resorts property?


Room Reservations

	Expectations
	Exceeded	Met	Fell Below
Promptness and Efficiency	1	2	3
Friendly and Informative	1	2	3
Accuracy of Reservation	1	2	3

Comments

Reception and Service

	Expectations
	Exceeded	Met	Fell Below
Management	1	2	3
Front Desk Staff	1	2	3
Bell Staff	1	2	3
Concierge	1	2	3
Message and Wake-up Calls	1	2	3
Housekeeping Staff	1	2	3
Maintenance Staff	1	2	3

Comments

Guest Rooms

	Expectations
	Exceeded	Met	Fell Below
Cleanliness upon check-in	1	2	3
Servicing during stay	1	2	3
Proper working order of fixtures and appliances	1	2	3
Kitchen utensils & dinnerware	1	2	3
Adequately supplied linens and guest supplies	1	2	3
Quality of furnishings, decor and lighting	1	2	3

Comments

Room Rates

	Expectations
	Exceeded	Met	Fell Below
Overall Value for Price Paid	1	2	3

Comments

Amenities: Pool, Spa, Sauna, Hot Tub

	Expectations
	Exceeded	Met	Fell Below
Cleanliness	1	2	3
Hours of Operation	1	2	3

Comments

Steamboat Resorts Shuttle Service

	Expectations
	Exceeded	Met	Fell Below
Timeliness	1	2	3
Friendliness of driver	1	2	3
Convenience of service	1	2	3
Cleanliness of shuttle bus	1	2	3

Comments

Ski Rental

Terry Sports SportStalker Other
	Expectations
	Exceeded	Met	Fell Below
Equipment	1	2	3
Ski Storage	1	2	3
Friendly & Courteous Service	1	2	3
Prompt Service	1	2	3
Value for Price Paid	1	2	3

Comments

Steamboat Resorts

If there are any members of our staff who provided outstanding service, we welcome the opportunity to commend them on your behalf

How can we improve our services? Are there other services or amenities that would have made your stay with us more enjoyable?

Would you recommend this Steamboat Resorts property to others?

When visiting Steamboat Springs again, what is the likelihood that you would return to the same Steamboat Resorts property?

Guest Information

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  Golf Groups
  Summer Long Term Programs

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Steamboat Resorts | 1847 Ski Time Square Dr | Steamboat Springs, CO 80487 | info@steamboatresorts.com