Steamboat Springs Colorado lodging offered by Steamboat Resorts

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Comment Card

Dear Guest...Did we meet your expectations?

Thank you for the privilege of hosting your vacation in Steamboat Springs, Colorado. It is our sincere hope that our accommodations, amenities, and levels of guest service were beyond your expectations. We would appreciate your assistance in evaluating your vacation experience with Steamboat Resorts so that we may better serve you in the future.

Please check "1" if we exceeded your expectations, check "2" if we met your expectations, check "3" if we fell below your expectations. Your additional comments, suggestions, and answers to other questions would also be helpful and appreciated.

I welcome your comments and any suggestions for improvements.

Thank you for staying with us.

Cordially,

Robert E. Milne
President
Steamboat Resorts Management, Inc.

Which Steamboat Resorts property did you visit?

Is this your first visit to this property?

Yes

If no, how many previous visits?

Have you stayed at other Steamboat Resorts properties?

Yes

If yes, which property(s)?

  Christie Club
  Canyon Creek
  The Antlers
  The Lodge at Steamboat
  Dulany
  Kutuk
  La Casa
  Timber Run
  Ptarmigan House
  Ski Inn
  Waterford
  The Plaza
  Thunderhead Lodge and
         Condominiums
  Yampa View

How did you hear about Steamboat Resorts?

How did you decide on this Steamboat Resorts property?



ROOM RESERVATIONS
	Expectations
	Exceeded	Met	Fell Below
Promptness and Efficiency	1	2	3
Friendly and Informative	1	2	3
Accuracy of Reservation	1	2	3

Comments


RECEPTION AND SERVICE Friendly, Courteous and Prompt Service:
	Expectations
	Exceeded	Met	Fell Below
Managment	1	2	3
Front Desk Staff	1	2	3
Bell Staff	1	2	3
Concierge	1	2	3
Telephone Operator (Message and Wake-up Calls)	1	2	3
Housekeeping Staff	1	2	3
Maintenance Staff	1	2	3

Comments


GUEST ROOMS
	Expectations
	Exceeded	Met	Fell Below
Cleanliness upon check-in	1	2	3
Servicing during stay	1	2	3
Proper working order of fixtures and appliances	1	2	3
Kitchen utensils & dinnerware	1	2	3
Adequately supplied linens and guest supplies	1	2	3
Quality of furnishings, decor and lighting	1	2	3

Comments


ROOM RATES
	Expectations
	Exceeded	Met	Fell Below
Overall Value for Price Paid	1	2	3

Comments


AMENITIES (Pool, Spa, Sauna, Hot Tub)
	Expectations
	Exceeded	Met	Fell Below
Cleanliness	1	2	3
Hours of Operation	1	2	3

Comments


STEAMBOAT RESORTS SHUTTLE SERVICE
	Expectations
	Exceeded	Met	Fell Below
Timeliness	1	2	3
Friendliness of driver	1	2	3
Convenience of service	1	2	3
Cleanliness of shuttle bus	1	2	3

Comments


SKI RENTAL Terry Sports SportStalker Other
	Expectations
	Exceeded	Met	Fell Below
Equipment	1	2	3
Ski Storage	1	2	3
Friendly & Courteous Service	1	2	3
Prompt Service	1	2	3
Value for Price Paid	1	2	3

Comments

If there are any members of our staff who provided outstanding service, we welcome the opportunity to commend them on your behalf

How can we impove our services? Are there other services or amenities that would have made your stay with us more enjoyable?

Would you recommend this Steamboat Resorts property to others?

When visiting Steamboat Springs again, what is the likelihood that you would return to the same Steamboat Resorts property?

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Please send me more information on:

  Ski Groups
  Reunions/Weddings
  Conferences/Retreats
  Golf Groups
  Summer Long Term Programs

Antlers Townhomes - Canyon Creek Condominiums - Christie Club Condos - Dulany Condominiums - Kutuk Condos - LaCasa Condominiums - The Lodge at Steamboat - The Plaza Condominiums - The Porches at More's Corner - Ptarmigan House - Thunderhead Lodge - Timber Run Condos - Ski Inn Condominiums - Waterford Townhomes - Yampa View Condos - Vacation Packages - Special Deals - Availability Search - Ski Groups - Reunions - Weddings - Meetings and Retreats - Summer - Winter - Things to do - Events